Kurthermann Posted March 9 Share Posted March 9 I'm working with OM 2.2. Now I have downloaded and installed the update for version 3 within the software. OM restarts and expects the entry of a new licence number or the trial licence. Now all I see is a spinning wheel that spins forever. It is impossible to enter a number and I have to force OM to stop. Since the new installation has overwritten my working version 2.2, I now have no up-to-date OM installation. Please give me some helpful tips. Thanks! REPORT: Mac OS Activation app tells me: Sampling process 4249 for 3 seconds with 1 millisecond of run time between samples Sampling completed, processing symbols... Analysis of sampling Opusmodus (pid 4249) every 1 millisecond Process: Opusmodus [4249] Path: /Applications/Opusmodus.app/Contents/MacOS/Opusmodus Load Address: 0x104f45000 Identifier: com.opusmodus.Opusmodus Version: 3.0.28724 (3.0.28724) Code Type: X86-64 Parent Process: ??? [1] Date/Time: 2023-03-09 17:56:01.081 +0100 Launch Time: 2023-03-09 17:54:01.268 +0100 OS Version: Mac OS X 10.13.6 (17G14042) Report Version: 7 Analysis Tool: /usr/bin/sample Physical footprint: 40.6M Physical footprint (peak): 43.5M ---- Call graph: 2137 Thread_246399 DispatchQueue_1: com.apple.main-thread (serial) ... Quote Link to comment Share on other sites More sharing options...
Kurthermann Posted March 10 Author Share Posted March 10 Trying OM restart from OM package via terminal: Error messages from terminal window: ... /Users/hermann/Desktop/Opusmodus.app/Contents/MacOS/Opusmodus ; exit; 2023-03-10 00:52:46.338 Opusmodus[12881:673377] Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found. Did find: /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper 2023-03-10 00:52:46.338 Opusmodus[12881:673377] Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fae9dd2d570 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded) Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock 2023-03-10 00:52:46.471 Opusmodus[12881:673375] !!! BUG: The current event queue and the main event queue are not the same. Events will not be handled correctly. This is probably because _TSGetMainThread was called for the first time off the main thread. 2023-03-10 00:52:46.494 Opusmodus[12881:673375] pid(12881)/euid(502) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!! ... Can someone explain these errors to me? Quote Link to comment Share on other sites More sharing options...
Kurthermann Posted March 10 Author Share Posted March 10 Hurray, I was able to find the errors and now OM 3 runs without problems! The messages of the terminal window were important. After I had trashed the files "DVCPROHDAudio.plugin" (an older PLUGGO component) and "JackRouter.plugin", all problems were solved. Now I can pay for an update licence with peace of mind... Stephane Boussuge and opmo 2 Quote Link to comment Share on other sites More sharing options...
opmo Posted March 10 Share Posted March 10 Please to hear you solved the problem Kurthermann 1 Quote Link to comment Share on other sites More sharing options...
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